FAQs | Fabric Creations - Custom Curtains, Blinds & Shutters in Melbourne

What do I need to know before buying window furnishings in Melbourne?

Welcome to the Fabric Creations Frequently Asked Questions page. Here you’ll find answers about our custom curtains, blinds, shutters, awnings, motorisation options, installation process, and servicing across Melbourne.

General FAQs

What does Fabric Creations do?

Fabric Creations designs, supplies, and installs custom-made window furnishings including curtains, blinds, shutters, and awnings for homes and businesses across Melbourne. We also provide free consultation onsite and in our showrooms which encompasses product recommendations, colour guidance and advice on other products we sell such as upholstery, wallpaper and rugs.

Where is Fabric Creations located?

We are in Cheltenham, Victoria, and service all of Melbourne and surrounding suburbs.

How long has Fabric Creations been operating?

Fabric Creations has been operating since 1977, with over 40 years of experience in custom window furnishings.

Products & Services FAQs

What products do you offer?

We offer a full range of custom window furnishings, including:

  • Custom curtains and drapes
  • Roller blinds
  • Roman blinds
  • Honeycomb blinds
  • Venetian blinds
  • Vertical blinds
  • Plantation shutters
  • Outdoor awnings and blinds
  • Zip screens
  • Motorised and smart home integration
  • Upholstery
  • Wallpaper
  • Rugs

Are your products custom made?

Yes. All products are made-to-measure to ensure a perfect fit for your windows, style preferences, and functional needs.

What types of furnishings do you upholster?

We upholster bench pads, headboards, cushions and ottomans, even making them custom. We offer reupholstery of furniture and can even create slip covers.

Do you service curtains, blinds and other window furnishings?

Yes. Call Fabric Creations to discuss any repairs or service works required on a range of indoor and outdoor window furnishings.

Do you provide outdoor shading solutions?

We supply and install outdoor solutions including awnings, zip screens, and patio shading systems designed for Australian conditions.

Motorisation & Home Automation FAQs

Do you offer motorised blinds and curtains?

Yes. We specialise in motorised and automated window furnishings, including remote control and smart home integration options.

Can you add motorisation to existing blinds and curtains?

Yes. We can add wired or battery operated motorisation and automation to your existing curtains, blinds and other window furnishings.

What products do you use to motorise blinds and curtains?

We use a range of products, depending on our customer’s needs. These include Somfy and Rollease Acmeda.

Do motorised blinds require maintenance?

Motorised systems require minimal maintenance. Occasional battery replacement or servicing may be needed depending on usage.

Consultation & Design FAQs

Do you offer in-home consultations?

Yes. We provide in-home consultations where we measure your windows, present samples, and provide expert design advice.

Can I see fabric samples before ordering?

Yes. Our consultants bring a curated range of fabric and material samples during your consultation.

Do you work with builders and interior designers?

Yes. We regularly collaborate with builders, architects, and interior designers on residential and commercial projects.

Fabric Choice FAQs

Do you offer environmentally conscious options?

Yes. We partner with textile stockists with recycled, organic and OEKO-TEX® certified ranges as we understand environmental impact is a priority for our customers.

What is OEKO-TEX® fabric?

OEKO-TEX® STANDARD 100 is a label for textiles tested for harmful substances, including PFAS and PFCs. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances. OEKO-TEX® also has other labels such as MADE IN GREEN, ECO PASSPORT and ORGANIC COTTON.

Do you use Australian Made fabric?

Yes. If your are interested in your window coverings being made using locally sourced fabrics, we can show you our range of Aussie Made textiles in our showroom.

Measurement & Installation FAQs

Do you provide measuring and installation?

We offer a complete service including professional onsite and in-home measurement and expert installation.

Do you use in-house installers?

Our installation experts are hired as direct employees of Fabric Creations. While we use one specialised subcontractor to handle overflow work, we understand and welcome requests from customers that their works be undertaken by our in-house installers.

Are your installers pet-friendly?

All of our installers and consultants enjoy animals and would love to meet your pets! We can work without you putting your pets away. If you are worried they may be in the way, we encourage you to do whatever makes your pets the safest.

How long does installation take?

Installation time varies depending on product type and custom requirements. Most projects are completed within a few weeks of ordering.

Is installation included in the price?

Yes. Installation is typically included as part of our full-service offering.

Pricing & Ordering FAQs

How much do custom blinds and curtains cost?

Pricing depends on:

  • Product type
  • Fabric selection
  • Window size
  • Motorisation options
  • Custom design requirements

A tailored quote is provided after consultation.

Do I need to pay a deposit?

Yes. A deposit is required to begin manufacturing, with the balance due upon completion or installation.

Can I order online?

Because all products are custom-made, we operate through consultation and quoting rather than standard online checkout.

Maintenance, Warranty & Support FAQs

How do I clean curtains and blinds?

Cleaning depends on the product:

  • Light dusting or vacuuming for blinds
  • Spot cleaning for some fabrics
  • Professional cleaning recommended for delicate curtains

Care instructions are provided with your purchase

Do your products come with a warranty?

Yes. All products come with manufacturer and installation warranties depending on the item.

What if I have an issue after installation?

We provide after-sales support for repairs, adjustments, and servicing if required.

Service Area & Contact FAQs

Where do you service?

We service Cheltenham, Melbourne, and surrounding suburbs across Victoria.

How can I contact Fabric Creations?

You can contact us via:

  • Phone on (03) 9532 1169
  • Email via enquiries@fabriccreations.com.au
  • Our contact form
  • In-store visit in Cheltenham

When are you open?

Fabric Creations is open 9:00AM to 4:30PM, Monday to Friday.