Terms & Conditions

A 55% deposit is required to confirm and proceed with your order. Payment of the deposit is also deemed to be acceptance of these Terms and Conditions.

A part payment may be requested, at the discretion of Fabric Creations (Vic), in the event of installation delays at your request.

Payment of the balance owing is due on the day prior to installation.

Payment can be made by Cash, Credit card, or Direct Deposit.

We accept Visa, Mastercard and Amex. There is no surcharge on credit card payments.

Please email Direct Deposit receipts to accounts@fabriccreations.com.au

All products remain the property of Fabric Creations (Vic) until all money is paid in full.

All products are custom-made. Please select carefully, as deposits are non-refundable or exchangeable once the order has been placed with our fabric supplier and/or workroom.

If Fabric Creations (Vic) is unable to secure either the materials, fabric or components required to manufacture the products after from the date of order, we will offer you to:

(i) re-select products, or

(ii) cancel the order in full or part and receive a full or partial refund.

All products have different production times ranging from 3-5 weeks for most, plantation shutters are 8-10 weeks, and for specialty products time frames will be advised.

Any estimated delivery date is an estimate only. Product delays are out of our control however we will notify you as soon as possible should any delays occur.

Fabric Creations (Vic) provides a 2-year warranty to cover all goods. Please see the attached warranty document for further details.